Setting up new projects and amendments in Changepoint PSA Updating and maintaining professional services backlogs Validating project setup, including billing schedules in Softrax Initiating client billings Processing of change orders Performing project audits to ensure timely revenue recognition Administration of the non bill process Updating of knowledge items in Changep

What you will do... Communicate & Engage Independently engage with our division partners across disciplines cloud operations, implementation, release management, and support to create a common vision of success and maintain alignment of goals and deliverables. Coordinate with partner teams to ensure alignment of product roadmaps and schedules Communicate with senior leade

Work with the Corrections Solutions teams to manage information flow between internal teams, partners, facility staff, and third party contractors. Become familiar with business requirements, support team contacts and other application specific background information. Work with Sales, Support, and Project Management teams to complete facility walkthroughs, installation, a

Implement tooling to monitor AWS EKS based systems focusing on performance, reliability, and scalability. Ensure that architecture and deployment models are sufficient to support SLA commitments and are well prepared for future problems of scale. Leverage cloud technology and platform capabilities to provide operationally sustainable solutions that are robust and cost eff

Masterfully construct and lead a dynamic sales force to introduce our innovative public safety solutions to the public sector market. Attain expert level proficiency in Tyler's public safety products and strategic market positioning. Display exemplary leadership in guiding, empowering, and backing a sales team to achieve and surpass sales objectives. Architect and deploy

The Software Support Representative must be able to Communicate professionally, clearly, and appropriately with clients and coworkers. Determine the urgency of issues for each client and their placement in the prioritization of issues for their entire group of assigned clients. Solve problems effectively in an ever evolving environment. Demonstrate proficient knowledge of

Front End Developer The Front End Developer role focuses on the front end of applications, working with our back end engineers to build out user interfaces. Candidates should possess a strong focus on user experience and have a great eye for clean, thoughtful design. This position will be utilizing the latest web technologies to help develop the next generation of web app

Drive group objectives by developing innovative ways to communicate marketing messages via integrated marketing programs that include direct mail, email, web, video, collateral, and that support tradeshows and events. Responsible for product focused communications related to key initiatives and client awareness. Ensure marketing messaging is consistent and drives the key

Act in an expert capacity for assigned product(s), providing an understanding of detailed client requirements. Has a vision for moving forward with assigned product(s). Responsible for owning a prioritized backlog to ensure projects are handled in a timely manner. Establish a regular cadence with user base to demonstrate new features, explain changes toproduct and share v

Work with project stakeholders and cross functional teams to identify, articulate, and mitigate project issues and risks. Manage multiple project activities at the same time to achieve stated project goals, objectives, budgets, and schedules. Develop key project documentation, including, but not limited to, task orders/work orders, statements of work, requirements and spe

Collaborate with teams of varied disciplines across nine solution groups within the Courts & Justice division to continually improve our security posture in all phases of the software lifecycle, including application development, cloud posture, and patch management. Become an expert on Tyler's chosen security tools and help drive and facilitate their use throughout the di

The Software Support Specialist ensures timely resolution of easy moderate client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Software Support Specialist is expected to continually grow and expand knowledg

Federal Business Development Executive General Federal BDE Develop, grow, and manage strategic relationships within Federal Agencies and agency specific partners Identify, position for, pursue, and win new business opportunities Provide thought leadership to the evolution of capabilities and solutions offerings Grow and manage strategic partner relationships Provide input

Supervises all phases of the appraisal project in keeping with client contract for the project size andscope listed above in alignment with client and Appraisal Service Operation requirements. Supervises costs, scheduling, product quality, safety and related activities for assigned projects. Prepares the project budget and supervises budget/costs. Ensures timely billing a

Develop knowledge of Tyler's public safety products and services to gain a thorough understanding as they relate to targeted audiences. Successfully build relationships with prospective clients to sell products and services. Generate sales within the territory for full suite of products to Public Safety agency prospects. Manage long and complex sales cycles from lead gene